Horizons Veterans Golf Club (in this policy, “we”, “us”, “our” or “HVGC”) values the privacy of our members and is committed to safeguarding their privacy.
This privacy policy applies to all personal information provided to us and all personal information stored on the HVGC website.
When used in this policy, the term “personal information” includes any information that we collect that personally identifies you or you are reasonably identifiable from.
- WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information that we collect will depend on the circumstances of collection and the kind of service you are using:
Members
We hold personal information such as name, telephone number, Golf Link number and email address of members. We also hold billing and other management information of members to manage the relationship with them.
Individuals
We do not store any bank or credit card details for members of HVGC.
General enquiries to HVGC can be done anonymously or using a pseudonym, unless it is unlawful, or we are required or authorised by law or a court, or it is impracticable to do so.
- HOW WE COLLECT PERSONAL INFORMATION
We may collect your information by way of dealing with you in person, through our website, on the telephone or write to you by email or letter.
From time to time we may use cookies in our Services to help us to improve your browsing experience on our web sites.
- HOW WE USE PERSONAL INFORMATION
The primary purpose for which we collect information about you is to enable us to effectively perform our membership activities. We collect, hold, use and disclose your personal information for the following purposes:
- to provide the events and functions to you;
- to manage and enhance our events and functions;
- to provide you with information about our existing and new products and services (including for direct marketing purposes);
- to produce aggregated and anonymised analytics and reports;
- to investigate any complaints about or made by you;
- to verify your identity; and
- whenever as required or authorised by law.
Consequences of not providing personal information
If you do not provide us with the personal information described in this policy:
- we may not be able to provide you with information about
events and functions that you requested; - we may not be able to provide events and functions requested;
- STORAGE, SECURITY, ACCESS AND DESTRUCTION OF PERSONAL INFORMATION
Storage
We store and process your personal information on servers which are physically located within:
- Florida, USA.
Security
We use security procedures and technology to protect the information we hold. Some of the security measures we use may include firewalls and access logging tools that prevent unauthorised access of your information, virus scanning tools, and secured server and network environment.
Access
We always take reasonable and necessary steps to ensure that your personal information we collect from you is accurate, up-to-date and relevant at the time of collection.
You can request access to the personal information we hold about you.
You may object to the processing of your personal information or you can ask us to correct any inaccurate or out of date information we hold by using the contact details provided below. There will be no fees charged.
Destruction
When we no longer need your personal information for our purposes and we are not required by law to keep it, we will ensure that your personal information is destroyed or de-identified.
You may also request us to delete your personal information and we will take reasonable steps to delete it unless we require it for legal, auditing or internal risk management reasons.
- CONTACT US
If you would like further information on our Privacy Policy, would like to provide feedback on our Privacy Policy, would like to change your privacy settings, you can contact us by:
name and address
Telephone: (02)
Email: hvgc_admin@meta.com.au
Post:
Where we cannot resolve a complaint within thirty (30) business days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. If you are not satisfied with the outcome of your complaint, you may wish to contact the Office of the Australian Information Commissioner, or a European Union Data Protection Authority for individuals
Last updated 1 March 2019